We Manage Your IT, So You Can Run Your Business
Your time is precious, and you’ve got business-critical tasks that drive your success. Dealing with IT issues shouldn’t be one of them. Whether you’re a small business or a growing company, we remotely handle everything — from managing your systems and protecting your data to solving user issues — yes, even password resets.
Many businesses struggle with unreliable IT systems that lead to costly downtime and distractions
✘ Frequent system crashes that disrupt work and slow down productivity.
✘ Security vulnerabilities that put sensitive data at risk.
✘ Slow response times from IT providers, leaving teams stuck waiting for solutions.
✘ Inefficient workflows caused by outdated software and hardware.
✘ IT issues consuming valuable time that should be spent growing the business.
Experience & Great Deals with Trusted Brands
We’re Here to Solve Your IT Headaches
At Zelrose, we understand how frustrating IT issues can be.
Our founder, Zaidyn, has spent over a decade solving IT challenges for businesses like yours. With certifications from Google and Microsoft, as well as recognition through awards like the STEM Excellence Award and Future Sparks People’s Choice, Zaidyn built Zelrose to deliver expert, cutting-edge IT solutions tailored to your needs. His experience, from troubleshooting complex systems to advising at national tech conferences, means you’re in capable hands.
How we work?
Diagnosis
We conduct comprehensive discussions, remotely and in person, asking targeted questions to understand your IT challenges thoroughly. As part of this phase, we assess your existing IT setup, pinpoint any potential risks, and highlight areas for improvement. By doing so, we steer clear of quick-fix solutions and instead target the root cause of complex problems.
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Solution
After our assessment, we design bespoke IT strategies that are agile, innovative, and scalable. We align these solutions with your business objectives, ensuring the technology supports your vision rather than complicating it. Our experienced team then implements these solutions, ensuring a seamless transition with minimal disruption to your operations.
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Support
Post-implementation, we offer continuous IT support and regular maintenance to keep your systems running smoothly. We are committed to staying by your side, evolving our services as your business grows and the technological landscape changes. Regular maintenance checks, prompt troubleshooting, and necessary updates are part of our ongoing commitment to you.
Managed IT Services
Infrastructure
• Consultation
• Planning and research
• Product purchasing
• System implementation
• New computer setup
• Private server setup
• Network and router configuration
Cloud Services
• Cloud migration assistance
• Cloud backup solutions
• Remote networks
• User and licence support
• Guest access
• Software as a Service (SaaS) support
Maintenance
• Firewall and antivirus
• System scan and review
• Performance optimisation
• Hardware upgrades
• Software upgrades
Support
• Remote & onsite assistance
• Troubleshooting
• Printer connections
• Password resets
• Software installs
• File and Disaster recovery
• Training
Keeping Us Focused on What We Do Best
“We extend our deepest gratitude to Zelrose IT for their exceptional support. From the start, they have demonstrated expertise, attention to detail, and dedication, exceeding our business technology needs. Their proactive approach keeps our operations running smoothly and securely. Zelrose is responsive and approachable, always ready to resolve issues or provide guidance. Thanks to them, we can focus on providing care and joy to pets and people, knowing our technology is in reliable hands. Their service has been a true asset, and we highly recommend them for top-tier IT management.”
Jade Michelle,
Director, Doggie Dates Collective +
Doggie Dates Pet Therapy
Seamless IT Support
for Our Growing Team
“I’m a very happy customer of Zelrose IT and can’t recommend them highly enough. My business started with just me, now we have expanded to a team of about 10. As we have grown as an organisation, Zelrose’s support of us has grown as well. All of my team are able to seek support at any time of the day and night, and the response is quick and effective. We have never raised an issue that hasn’t been able to be resolved. I look forward to many years of support.”
Kate Brearley,
Managing Director, See Changes Disability
Trustworthy IT Solutions Delivered with Precision
“Received exemplary professional service resulting in the exact outcome we hoped for, at an excellent rate. I appreciated the prompt turnaround and preparedness to give opinions on other issues encountered separate from our primary job. I felt the utmost confidence and trust in Zelrose with this high-stakes sensitive brief.”
Simone Zaia
In-person support available for the Central Coast
Experience world-class IT solutions right at your doorstep!
For businesses based in Central Coast, Gosford and Newcastle - Zelrose offers in-person support tailored to your unique needs. Whether it's regular maintenance, resolving complex issues, or strategic IT consulting, we're just a call away. Our experts are committed to keeping your technology running smoothly, helping you focus on what you do best - running your business. Embrace seamless tech operations with Zelrose, your local partner in IT success.