Residential
IT Solutions
We provide personalised and innovative IT services designed to empower your home office and smart home experience. Just like the agile swallow that symbolises our brand, we navigate the vast digital landscape with precision, speed and social intuition, helping you unlock your full potential.
As local service providers, we comprehend the individual needs of residents as technology continuously advances. We believe in partnering with you to create customised solutions for your home computers and smart device setups, delivering not just services, but also a personalised experience that enhances your digital lifestyle.
At Zelrose, we merge up-to-date technology, comprehensive knowledge of the industry, and a dedication to customer service to offer an unrivalled home IT experience. We're here to ensure that technology enriches your home life, rather than complicating it. Browse our suite of services and find out how Zelrose can simplify and elevate your home tech experience.
Our Services
Home Setup
• Home office plan and set up
• New computer setup
• Custom-built PCs
• Smart Home plan and setup
• Product purchasing
• Network and router configuration
Cloud Services
• Cloud migration assistance
• Cloud backup solutions
• Office 365 Family plan setup
• Google Drive Family plan setup
• User and licence support
Maintenance
• Firewall and antivirus
• System scan and review
• Performance optimisation
• Hardware upgrades
• Software upgrades
Support
• Remote Assistance
• On-site Assistance
• Troubleshooting
• Software installs
• Training
• Disaster recovery
How we work?
Diagnosis
We conduct comprehensive discussions, remotely and in person, asking targeted questions to understand your IT challenges thoroughly. As part of this phase, we assess your existing IT setup, pinpoint any potential risks, and highlight areas for improvement. By doing so, we steer clear of quick-fix solutions and instead target the root cause of complex problems.
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Solution
After our assessment, we design bespoke IT strategies that are agile, innovative, and scalable. We align these solutions with your objectives, ensuring the technology supports your vision rather than complicating it. Our experienced team then implements these solutions, ensuring a seamless transition with minimal disruption to your operations.
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Support
Post-implementation, we offer continuous IT support and regular maintenance to keep your systems running smoothly. We are committed to staying by your side, evolving our services as the technological landscape changes. Regular maintenance checks, prompt troubleshooting, and necessary updates are part of our ongoing commitment to you.
Capabilities, Accreditations and Awards
"As a small business owner, I was grappling with frequent IT hiccups that were slowing down my operations. I reached out to Zelrose, and they were a game-changer. Zaidyn not only fixed our immediate issues but also upgraded our system for smoother workflows. We now experience less downtime and have seen a significant boost in productivity!"
William Lee
"We were hesitant to automate our home, fearing the complexity. Zelrose made the process unbelievably smooth. They recommended the right devices, took care of the installation, and walked us through everything until we were comfortable using it. I love the convenience and can't imagine our life without it now."
Amelia Mitevski
"We needed a company that could provide reliable, fast IT support for our growing staff. Zelrose has been that and more. The team's understanding of systems like Office 365 and GSuite has been invaluable. We've been able to scale with ease, knowing Zaidyn has our back."
Patrick Horvat
In-person support available for the Central Coast
Experience world-class IT solutions right at your doorstep!
For businesses based in Central Coast, Zelrose offers in-person support tailored to your unique needs. Whether it's regular maintenance, resolving complex issues, or strategic IT consulting, we're just a call away. Our experts are committed to keeping your technology running smoothly, helping you focus on what you do best - running your business. Embrace seamless tech operations with Zelrose, your local partner in IT success.