We Help Get Your Computer Back Up and Running, Fast!
We offer fast, reliable computer repair and upgrade services for businesses and individuals. Whether it’s remote or on-site, our expert technicians quickly diagnose and resolve hardware and software issues, ensuring your system runs smoothly.
A lagging computer costs you time, money, and peace of mind.
✘ Frequent crashes interrupt your work and waste valuable time.
✘ Slow performance makes even simple tasks take forever to complete.
✘ Software errors and bugs create frustration and prevent you from staying productive.
✘ Outdated hardware causes glitches and hampers efficiency.
✘ Security vulnerabilities leave your system open to malware and viruses.
Experience & Great Deals with Trusted Brands
How we work?
Diagnosis
We conduct comprehensive discussions, remotely and in person, asking targeted questions to understand your IT challenges thoroughly. As part of this phase, we assess your existing IT setup, pinpoint any potential risks, and highlight areas for improvement. By doing so, we steer clear of quick-fix solutions and instead target the root cause of complex problems.
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Solution
After our assessment, we design bespoke IT strategies that are agile, innovative, and scalable. We align these solutions with your business objectives, ensuring the technology supports your vision rather than complicating it. Our experienced team then implements these solutions, ensuring a seamless transition with minimal disruption to your operations.
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Support
Post-implementation, we offer continuous IT support and regular maintenance to keep your systems running smoothly. We are committed to staying by your side, evolving our services as your business grows and the technological landscape changes. Regular maintenance checks, prompt troubleshooting, and necessary updates are part of our ongoing commitment to you.
Additional Services
Home Setup
• Home office plan and set up
• New computer setup
• Custom-built PCs
• Smart Home plan and setup
• Product purchasing
• Network and router configuration
Cloud Services
• Cloud migration assistance
• Cloud backup solutions
• Office 365 Family plan setup
• Google Drive Family plan setup
• User and licence support
Maintenance
• Firewall and antivirus
• System scan and review
• Performance optimisation
• Hardware upgrades
• Software upgrades
Support
• Remote Assistance
• On-site Assistance
• Troubleshooting
• Software installs
• Training
• Disaster recovery
Laptop Optimised,
Old Tech Cleared
“WOW, fantastic service — professional, friendly, and swift. Zelrose IT optimised and tidied up my laptop, provided one-on-one training, plus wiped and disposed of my old computer. Thank you kindly.”
Gae Dean
Fast Data Recovery & Expert Laptop Setup
“Zaidyn assisted with the urgent retrieval of data from my laptop, which was damaged by a power surge during a recent thunderstorm. He successfully set up my new laptop and transferred all the data. Zaidyn went the extra step of improving several areas, such as recommending and installing password management and protection. I highly recommend Zelrose IT.”
Kim Doran
New Laptop Selection & Setup Made Easy
I got in touch looking for a new laptop, unsure of exactly what I needed for my requirements. Zaidyn sourced a few different options and came back to me with detailed information. I picked one, and he offered suggestions on setting up the laptop. He gave a reasonable price for the setup, and I had it ready to go within two weeks. It runs like a dream. I’d 100% recommend Zelrose IT to anyone looking for assistance or support.”
Sahra Challinor
Custom PC Built & Set Up with Outstanding Service
“I’ve been to a few different places for my PC, but Zelrose went above and beyond to help me with any questions I had over the past few weeks. They got me set up with a brand new, custom-made PC tower, even coming to my place to set it up. Amazing service and I can’t thank Zaidyn enough for all he has done.”
Nicole Avagliano, NCM Photography
Infinite Knowledge,
Unmatched Support
“Zaidyn is a fantastic, helpful, and friendly person with infinite knowledge of computer programming. He went out of his way to assist me, even answering my many questions with patience, no matter how late it was. I highly recommend Zaidyn for all your computer needs — technical, software, or hardware. I trust him completely to treat any device with care, fix issues thoroughly, and return it better than new. I’ll be recommending him to all my friends, colleagues, and family. Thank you, Zelrose IT — you’re the best!”
Michelle Timperly
In-person support available for the Central Coast
Experience world-class IT solutions right at your doorstep!
For businesses based in Central Coast, Gosford and Newcastle - Zelrose offers in-person support tailored to your unique needs. Whether it's regular maintenance, resolving complex issues, or strategic IT consulting, we're just a call away. Our experts are committed to keeping your technology running smoothly, helping you focus on what you do best - running your business. Embrace seamless tech operations with Zelrose, your local partner in IT success.